FAQs

We are always glad to answer your specific questions, but please take a look and see if the answers to any of these frequently asked questions provides the information you’re seeking.

Where do get your flowers?

We select from a worldwide network of growers who provide us with the best variety of products throughout the various growing seasons.

How often do you stock flowers?

We receive fresh shipments daily to assure you the finest and freshest quality possible.

There is no delivery date option for tomorrow?

The delivery date options offered in our online catalog vary from product to product based on flower availability and other conditions. Some products are available for delivery tomorrow. If you need something right away, give us a call and we’ll do our best to help you select a product that can be scheduled for delivery tomorrow if at all possible.

Can I specify a delivery time?

We always try to accommodate special requests if we are able to. With our delivery area spanning portions of two counties, it is difficult to reach specific destinations at a designated time. However, if you have comments or directions that need to accompany your order, please use the “Message to Seller” box in PayPal as you conclude your order.

What information do you need to deliver my order?

We need as much information as you can provide. For example, please indicate the following:

  • a home, mobile home park, gated community, business, hospital etc.
  • complete street address including apt. number, suite number, or room number
  • City, State, Zip Code
  • Phone Number(s) of the delivery location or the cell of the recipient. (include area code)
  • Special instructions. Such as knock loudly, call before delivery, beware of dog, may leave with neighbor (name and adddress), apartment above garage etc.

How are shipping/delivery charges handled?

Your shopping cart will reflect the shipping charges or delivery fees.

If I have further questions?

If you have a question not answered here, please also see our Ordering Information page.

Or you may contact us during business hours by phone, or send an email with your questions, and we’ll try to respond in a timely manner.